Description
The Customer Support Associate will provide technical and business support to clients, assist with onboarding, support the company portal and integrations, and resolve customer issues through email and phone. The role requires strong communication, troubleshooting, problem-solving, and critical-thinking skills, along with the ability to work independently in a remote environment. Preferred qualifications include prior technical customer support or customer support engineering experience, while the minimum technical requirements include specified internet speeds, a qualifying desktop or laptop, a webcam, headset, smartphone, and a quiet home office.
