Description
Nymbl Science Inc is hiring a bilingual Customer Support Associate to help older adults navigate its digital health programs, resolve technical and enrollment issues, guide users through app and portal workflows, make outbound calls, track support interactions, and share user feedback with product and engineering teams. The role requires at least two years of customer service and technical support experience, English and Spanish fluency, strong communication and problem-solving skills, and familiarity with data collection and analysis. It is a hybrid position offering medical, dental, and vision insurance, disability coverage, a 401(k) match, and an annual salary of $63,000 to $68,000.
