Compensation
$67,000 – $74,500/yr
Rokt, a hyper-growth e-commerce leader, is seeking a Customer Support Associate to ensure customer satisfaction. The role involves assisting customers via live chat and email using Intercom, resolving issues, troubleshooting technical problems, and gathering feedback. Associates will also contribute to strengthening the Support Team and driving impactful projects.
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ecommerce technologyNew York City, NY, US501-1000
Ecommerce technology platform powering 10B+ transactions annually. AI-driven relevance in the Transaction Moment™ drives incremental profit, customer acquisition, and enhanced CX for 30,000+ global brands.