Compensation
$67,000 – $74,500/yr
Rokt, a hyper-growth e-commerce leader, is seeking a Customer Support Associate to ensure customer satisfaction by assisting users through live chat and email via Intercom. Responsibilities include resolving issues, troubleshooting technical problems, educating customers on app usage, collecting feedback, and contributing to impactful projects aimed at strengthening the Support Team.
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ecommerce technologyNew York City, NY, US501-1000
Ecommerce technology platform powering 10B+ transactions annually. AI-driven relevance in the Transaction Moment™ drives incremental profit, customer acquisition, and enhanced CX for 30,000+ global brands.