Description
Sutherland is hiring a full-time on-site Customer Service Specialist in Cairo to handle customer interactions, provide tailored solutions, resolve issues, and maintain customer satisfaction. The role requires fluency in English at B2/C1 level, strong customer service and support skills, problem-solving, active listening, attention to detail, and flexibility for night and overnight shifts. Experience in a customer-facing role and familiarity with CRM tools are advantageous. Benefits include a 20.8k net salary plus a 1,100 overnight allowance, transportation, medical and social insurance, fully paid training, and career growth opportunities.
