Yodeck, a rapidly expanding Software-as-a-Service (SaaS) enterprise specializing in digital signage, seeks a Customer Support Associate. This role involves assisting global customers via phone, email, and messaging systems, addressing product-related queries, troubleshooting technical issues, processing warranty claims, and prioritizing tickets. The ideal candidate will possess strong English communication skills, analytical abilities, and a customer-centric approach.
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Digital signageSan Francisco, CA
Yodeck offers digital signage software to share content on screens and connect with audiences. Its platform lets users create, schedule, and manage content, connect apps, and publish remotely across every screen. Yodeck charges for its service with prices starting at $8, €8, £7, CA$12, or AU$13 per month; it also offers a free single screen and a free player with annual plans. The company began in 2015 with three employees and one test customer, and has grown to over 170 team members.
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