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Customer Support Associate I at Concentrix

Location
Cabuyao, Laguna
Type
Full-time
Level
entry
Posted

Description

The Customer Support Associate I provides inbound and outbound customer service and resolves routine product or service issues. The role involves maintaining KPIs, clarifying customer needs, documenting calls, offering additional products or services, and responding to inquiries. It is a full-time position based in Quezon City, with a high school diploma and three to six months of relevant experience preferred, along with strong communication, computer, multitasking, and customer service skills.

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