Description
Convera is hiring a Customer Support Associate for its Education team to support universities and other educational institutions with student-payment queries, transaction monitoring, refunds, risk and compliance matters, and related operational activities. The role requires Mandarin language skills, client-facing communication, data-entry accuracy, and the ability to manage multiple priorities; it is hybrid with onsite work two to three days per week, Monday to Friday from 9:00 am to 5:30 pm, and offers a starting gross salary of 2,500 GBP per month. Visa sponsorship is not available.
