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Customer Support Associate - Remote Assistance Process at Avidbots

Department: Support OperationsSeniority in posting: Entry-level

Setup
On-site
Location
Hyderabad, Telangana
Type
Full-time
Level
entry
Posted

Description

Avidbots India Pvt Ltd is hiring a full-time, entry-level Customer Care Associate to remotely monitor and assist cleaning robots, respond to customer inquiries through email, chat, and phone, troubleshoot robotic operations, escalate complex issues, document interactions, and improve product knowledge. The role requires a bachelor's degree, strong problem-solving and communication skills, technology comfort, shift availability, and offers training, benefits, and career development opportunities.

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