Description
Jar is hiring a Customer Support Associate to handle customer queries through chat, voice, and email, conduct usage and experience surveys, resolve issues using product knowledge, escalate unresolved matters, and maintain customer satisfaction. The role requires a bachelor’s degree in administration or a related field, 1–4 years of experience, strong communication and problem-solving skills, CRM familiarity, and proficiency with desktop systems, Google Workspace, and Microsoft Office. Benefits include medical insurance, employee wellbeing, ESOPs, meal and discount cards, salary advances, relocation assistance, and learning and development programs.
