Description
TI Finance is hiring a Customer Support Representative in Shanghai to resolve customer challenges, collaborate with cross-functional teams, use internal systems to respond to inquiries and document interactions, analyze data, and resolve data discrepancies. The role requires a bachelor's degree or above and at least one year of work experience in a call center or customer support environment, along with English written communication skills; Japanese or Korean communication ability is also acceptable. Preferred qualifications include strong communication, attention to detail, problem-solving, Microsoft Excel, email, ticketing systems, and CRM experience.
