Description
A direct-to-consumer telehealth company is hiring a Customer Support Concierge to serve as the front line of the patient experience, handling multi-channel inbound support, verifying pharmacy orders, coordinating with pharmacy partners to resolve fulfillment issues, and following up with inbound leads to improve conversion. The role is fully remote, based in LATAM or the Philippines, with a Monday–Friday and weekend coverage schedule, and offers $1,000–$1,500 USD per month plus benefits such as PTO and HMO coverage for PH-based talent.
