Description
Epos Now is hiring a full-time Customer Support Consultant to provide post-setup support to new customers through telephone, email, and web chat. The role involves handling customer queries, meeting revenue and customer-satisfaction targets, building customer relationships, and recording information in the CRM. The position offers a £38,000 salary, uncapped commission, health and dental benefits, pension, annual leave, and onsite parking at the Norwich office. Applicants need strong communication, organization, resilience, and empathy; hospitality, retail, or contact centre experience is desirable, along with familiarity with Android, iOS, Windows, and Google Suite.
