Summary from listing
The Customer Support Coordinator serves as the central contact for incoming phone calls and emails for Technical Support, coordinating service notifications in SAP, tracking technician assignments, providing daily reports, assisting sales and account teams, processing on-call payroll, and managing on-call technicians. The role also supports process improvement, documentation, and customer service excellence. A high school diploma, 1–2 years of customer service experience, Microsoft Office proficiency, and strong communication and organizational skills are required; SAP experience is preferred but not required. The position pays $21–$23 per hour.
