Description
Webbing, a global data MVNO founded in 2010, is seeking a Customer Support Specialist. This full-time role involves responding to customer inquiries, troubleshooting technical issues, logging and following up on tickets, escalating complex problems, and communicating professionally with clients. The ideal candidate will have a background in telecommunications, IT, or a related field, possess fluent English proficiency, and ideally have over a year of customer support experience. The position requires contributing to knowledge base documentation and working in rotating shifts as part of a 24/7 support team.
