Description
KLA is hiring a Customer Support Engineer to support advanced Surfscan inspection systems at semiconductor manufacturing facilities. The role involves troubleshooting, diagnosing, repairing, and maintaining sophisticated semiconductor equipment; supporting installations, upgrades, and modifications; providing technical guidance to service teams; documenting service activities; preparing service reports; and assisting with customer quotations. Candidates should have a bachelor's degree in a relevant technical field or equivalent hands-on experience, strong troubleshooting and customer-service skills, and willingness to work in semiconductor manufacturing and cleanroom environments and travel to customer sites. The position pays $33.75–$49.00 per hour in Austin, Texas, with potential medical, dental, vision, retirement, and other benefits.
