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Customer Support Engineer at CoreWeave

Department: Global Field Organization - COR

Compensation

$99,000 – $145,000/yr

Location
New York
Type
Full-time
Level
mid
Posted

Description

CoreWeave is hiring a Customer Support Engineer to respond to highly technical user questions, suggestions, and bug reports through email, live chat, and community forums. The role triages and tracks requests, collaborates with engineering and product teams, maintains SLAs, contributes to documentation, and participates in a 24/7 on-call rotation. Candidates should have at least two years of programming experience, Python proficiency, and familiarity with machine-learning frameworks and tools; prior machine-learning, technical SaaS, frontend, cloud, or Kubernetes experience is preferred. The base salary is $99,000 to $145,000, with medical, dental, and vision insurance among the benefits.

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