Skip to main content

Customer Support Engineer at Elsevier

Location
London, England
Type
Full-time
Level
not_specified
Posted

Description

LexisNexis Risk Solutions is hiring a Support Engineer for its 24x7 global customer support team. The role provides guidance, validation, troubleshooting, testing, and post-deployment support for LNRSG software, including integrations, desktop and mobile fingerprinting, API policies and rules, escalation workflows, and customer questions. The position requires customer support experience, English and French proficiency, SQL, web and software troubleshooting, and knowledge of at least two listed technologies; Android, iOS, and Java development experience is desirable. The role may require overnight or weekend work and occasional travel, and offers benefits including private medical benefits, dental insurance, pension, leave, and learning resources.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation