Description
Fetcherr is hiring a Customer Support Engineer in Netanya to provide frontline technical support for end-users experiencing issues with its AI-powered platform, while monitoring data pipelines and production schedules. The role troubleshoots data-related problems, coordinates with Data, Data Engineering, Product Operations, R&D, and Product Management, and maintains records of production activities. It is shift-based, covering weekdays, evenings, nights, and weekends, and requires a bachelor's degree in computer science or information, 1–2 years of technical support experience, Python and SQL, pipeline-orchestrator experience, and strong communication skills.
