Description
The Customer Support Engineer supports business customers with questions and incidents involving Microsoft 365, Azure, and underlying infrastructure. The role includes resolving issues, documenting solutions in a knowledge base, coordinating with other engineers on complex matters, and proactively identifying improvements. It is an ICT service provider in Harderwijk, with a hybrid arrangement of office and home work, and requires fluent Dutch, extensive IT support experience, and knowledge of Microsoft 365, Windows, and Azure.

