Description
H2O.ai is hiring a Customer Support Engineer for its MLOps team to support customers in deploying, monitoring, and analyzing machine learning models. The role involves troubleshooting issues, analyzing bug reports, designing and coding new features, writing unit and automated tests, reviewing code, and managing infrastructure with Terraform and Helm. It requires a computer science or engineering degree, at least one year of software engineering experience, and expertise in Linux, Go, Python, C++, Java, Kubernetes, Docker, databases, cloud platforms, networking, and customer-facing communication. The position is based in Montreal, Canada, with a base salary of CAD 80,000–100,000 and a remote-friendly culture.
