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Customer Support Engineer at h2oai

Language

Compensation

CA$80,000 – CA$100,000/yr

Setup
Remote
Location
Montreal, Quebec
Type
Full-time
Level
mid
Posted

Description

H2O.ai is hiring a full-time Customer Support Engineer in Montreal, Quebec, Canada, to support its MLOps team. The role involves troubleshooting customer issues, analyzing and reproducing bugs, designing and implementing fixes, writing code and unit tests, contributing to automated testing, reviewing other developers’ work, and writing infrastructure code with Terraform and Helm. The position requires a bachelor’s or higher degree in computer science, engineering, or a related field, at least one year of software engineering experience, and hands-on experience with Kubernetes, Docker, cloud platforms, networking, and related technologies. The base salary range is CAD 80,000–100,000, with a remote-friendly culture and flexible working environment.

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