Description
Ness is hiring a Customer Support Engineer to provide high-quality technical support to customers, troubleshoot product or service issues, guide users through solutions, collaborate with engineering and product teams, document solutions, and maintain customer satisfaction. The role requires a bachelor's degree in engineering, computer science, or a related field, L1/L2/L3 application support experience, DevOps or infrastructure operations experience, SaaS or technology-environment experience, troubleshooting and communication skills, operating-system knowledge, database skills, and basic scripting or Java knowledge. The stated salary is from 1,920 EUR per month plus benefits.
