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Customer Support Engineer at Sazabi

Department: Support

Setup
On-site
Location
San Francisco, California
Level
not_specified
Posted

Description

Sazabi is hiring a customer support engineer to help users get value from its AI-native observability platform, debug real customer issues, convert user pain into product insights, build lightweight support and onboarding systems, create scalable documentation, and work with engineering to ship fixes. The role requires strong technical intuition, excellent communication, ownership, developer empathy, and comfort working in ambiguity; experience in devtools support or early-stage startups is a bonus. Benefits include competitive salary and equity, health, dental, and vision insurance, unlimited paid time off, and paid parental leave.

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