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Customer Support Engineer at Theben AG

Language
Setup
Remote, Hybrid
Location
Haigerloch, Baden-Württemberg
Type
Full-time
Level
not_specified
Posted

Description

Theben is hiring a Customer Support Engineer to serve as the first point of contact for customers with technical questions about its time switches, motion and presence detectors, and building automation systems. The role involves troubleshooting hardware and software issues, assisting with system installation and configuration, maintaining technical documentation, and collaborating with other departments. Candidates need relevant vocational training, strong German and English skills, KNX knowledge, and analytical customer-support abilities. The position offers permanent employment, performance-based compensation, flexible hours, and the option to work partially remotely.

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