Description
The Product Support Engineer serves as the primary technical liaison for TLD Ground Support Equipment, supporting customers, sales, service, manufacturing, quality, and engineering teams. The role provides advanced troubleshooting across electrical, mechanical, hydraulic, pneumatic, HVAC, diesel engine, PLC, and structural systems; conducts root cause investigations; analyzes warranty and reliability data; develops engineering change requests and corrective actions; creates technical documentation; and supports training and quality initiatives. The position requires 3–7 years of relevant industrial or aerospace equipment experience, hands-on troubleshooting expertise, and a bachelor's degree in mechanical engineering, industrial engineering, or a related technical discipline.
