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Customer Support Engineer at Together AI

Setup
Remote
Location
San Francisco, California
Type
Full-time
Posted

Description

As a Customer Support Engineer at Together AI, you will provide technical support to customers, troubleshoot complex issues related to GPU clusters and AI solutions, and collaborate with engineering and product teams. You will transform customer insights into actionable steps, maintain documentation, and ensure customer satisfaction. The role requires 5+ years of experience in a customer-facing technical role, strong knowledge of AI, ML, GPU technologies, and excellent communication skills.

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