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Customer Support Engineer at vastdata

Setup
Hybrid
Location
Austin, Texas
Type
Full-time
Level
not_specified
Posted

Description

VAST Data is seeking a Customer Support Engineer to join their expanding team. The role involves acting as a technical expert, handling daily technical operations and escalations, and providing comprehensive post-sales support to customers. Responsibilities include resolving customer issues, proactively identifying and solving problems, and collaborating with internal teams like engineering and professional services. The engineer will also contribute to solution development and testing, consult on technical sales, and advocate for customer needs.

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