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Customer Support Engineer at vastdata

Language
Setup
Remote - Singapore
Type
Full-time
Level
mid
Posted

Description

VAST Data is hiring a Singapore-based Customer Support Engineer to provide post-sales technical support for enterprise storage and data infrastructure customers. The role handles reactive and proactive issue resolution, escalations, installations, upgrades, break-fix work, expansions, feature requests, bugs, account technical status, and continuous improvement. It requires strong experience with complex storage solutions, enterprise IT infrastructure, networking, Linux administration, Bash scripting, file systems, scale-out NAS, and customer-facing technical operations, with S3 and high-performance computing experience preferred.

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