Description
Tailscale is hiring a Support Engineer (Tier 1) to serve as the primary technical resource for less complex user issues, resolve configuration and networking challenges, manage a high-velocity ticket queue, and provide clear technical guidance. The role partners with customer experience and product and engineering teams, identifies recurring friction points, and requires networking fundamentals, troubleshooting across macOS, Windows, Linux, and mobile operating systems, and familiarity with Jira and Slack. The position offers a US base salary of $63,000–$99,000, equity, variable commission for quota-based roles, and comprehensive health, vision, and dental benefits.
