Description
Commvault is hiring a Customer Support Associate for its Server group in the Customer Support Center. The role troubleshoots and resolves critical technical issues for enterprise customers, including Windows Server environments, networking, connectivity, name resolution, performance, backups, and data management. The associate works remotely, recreates problems in labs, collaborates with development teams, and contributes to solutions forums. The position requires a bachelor's degree or equivalent experience, Microsoft certification, at least five years of technical or customer support experience, strong Windows Server and networking troubleshooting skills, and fluency in English; German or French fluency is also required.
