Description
The eServices Support Specialist provides first-line support for electronic trading platforms, managing incidents, investigating and resolving FIX connectivity, order routing, market data, and trade activity issues, and performing operational trading tasks. The role requires 2–3 years of financial services support experience, essential experience with FX, Rates, or Credit products, and proven FIX API troubleshooting skills, along with strong analytical, communication, and stakeholder-management abilities.
