Description
BETSOL is hiring a Customer Support Executive to provide timely, accurate, and professional customer support through voice and chat channels for U.S.-based customers. The role resolves simple and complex issues, escalates matters as needed, meets productivity and quality metrics, documents interactions, and maintains service standards. Candidates should have 1–2 years of experience supporting U.S. customers through voice or chat processes, strong communication and problem-solving skills, and willingness to work U.S. time zones, rotational shifts, and extended hours during peak periods.
