Description
Intale is seeking a Customer Support Expert to join their Helpdesk/Call Centre department. The role involves troubleshooting and answering questions for Intale Point users, ensuring high satisfaction by promptly addressing queries, managing tickets via Jira Service Management, identifying escalations, and contributing to knowledge base updates. The ideal candidate will be customer-centric, technically proficient with a focus on problem-solving, and capable of working under pressure.
