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Customer Support (German speaker) (m/f/d) at JUSTROCKET

Language
Setup
Hybrid
Location
Cluj-Napoca
Type
Full-time
Level
not_specified
Posted

Description

JUSTROCKET is hiring a Customer Success/Support Specialist for its PropTech property-management platform. The role handles phone calls and tickets, answers product questions, creates support articles and videos, communicates with developers, and provides customer feedback in German. The position is based in Cluj, Romania, with a flexible hybrid work arrangement, and requires customer-facing experience, fluent English and German, problem-solving and technical understanding, and strong communication skills.

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