Numeral is seeking a Customer Support Lead to establish and grow a robust support function. This role involves leading the support team, implementing scalable processes using AI and automation, managing a team of over 20 Customer Support representatives, and collaborating cross-functionally with Product, Engineering, and GTM teams.
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sales tax
Its services include sales tax compliance in 90+ countries and are used by over 3,500 customers. Numeral announces a $100M Series C led by Insight Partners and Salesforce Ventures. The company offers tailor-made solutions for ecommerce, software, and distribution and wholesale businesses.
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