Description
Overhaul is hiring a Help Desk Specialist to support its customer-facing help desk, primarily serving OEM customers and dealerships. The role involves answering phone and email inquiries, becoming a subject-matter expert on the Overhaul platform, supporting customer launches and training, identifying system issues, administering customer KPIs, supporting operational and business-development activities, and helping drive production adoption. The posting requires strong communication, analytical, and Microsoft Office skills, with a related bachelor's degree preferred.
