Description
EXPERTS & TALENTS is seeking a Customer Support (m/f/d) Inbound – Claims Management specialist for a client insurance company in Cologne. The role provides telephone support for insurance matters, preferably in the motor vehicle sector; documents and prioritizes claims and notifications; coordinates breakdown services, rental cars, workshop replacement vehicles, and possibly accommodations; forwards inquiries to specialist departments; and handles incoming letters and documents. The position offers a starting hourly wage of €15.67, a 38-hour Monday-to-Friday schedule, shift work from 07:30–20:00, occasional Saturday work, and benefits including professional development, social benefits, and vacation and Christmas bonuses after six months.
