As a Customer Support Manager at Campfire, you will lead customer support efforts, focusing on resolving complex technical and accounting-related issues. This role involves owning support cases, building product expertise, and collaborating with cross-functional teams like Product and Engineering to enhance customer experiences and drive continuous improvement. The manager will also contribute to process optimization, documentation, and self-service initiatives.
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accountingSan Francisco, CA, US
Campfire is an AI-native ERP that automates accounting and financial reporting work, including transaction categorization, bank reconciliation, revenue recognition, and reporting. It is built for lean finance teams and modern mid-size companies, and supports global enterprise teams and mid-market technology companies. The platform includes a general ledger with multi-entity consolidation, revenue recognition for any billing model, reporting dashboards, and close management tools.
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