As a Customer Support Manager at Campfire, you will lead customer support efforts, focusing on resolving complex technical and accounting issues. This role involves owning critical support cases, building product expertise, and collaborating with cross-functional teams like Product and Engineering to enhance customer experiences. The manager will drive continuous improvement in support processes and contribute to shaping the overall support strategy.
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accountingSan Francisco, CA, US
Campfire is an AI-native ERP that automates accounting and financial reporting work, including transaction categorization, bank reconciliation, revenue recognition, and reporting. It is built for lean finance teams and modern mid-size companies, and supports global enterprise teams and mid-market technology companies. The platform includes a general ledger with multi-entity consolidation, revenue recognition for any billing model, reporting dashboards, and close management tools.
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