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Customer Support Manager at Culinary Depot

Compensation

$75,000 – $90,000/yr

Location
Spring Valley, New York
Type
Full-time
Level
lead/mgmt
Posted

Description

Culinary Depot is hiring a Customer Support Manager to lead its service department and oversee service coordinators, vendors, technicians, and Authorized Service Agents. The role manages response and resolution times, customer communication, vendor and warranty performance, reporting, KPIs, process automation, and team development. Experience leading a service, support, or operations team is required, while foodservice equipment or field service coordination experience is preferred. Benefits include health insurance, a 401(k) with company match, paid time off, and paid holidays.

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