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Customer Support Manager at SGH

Location
Surrey Heath, England
Type
Full-time
Level
lead/mgmt
Posted

Summary from listing

WesTrac is hiring a Customer Support Manager - Mining to drive aftermarket sales growth and strengthen relationships with mining accounts. The role focuses on identifying opportunities across parts, components, repairs, rebuilds, and service solutions; improving fleet performance and equipment reliability; developing account opportunities; coordinating with internal teams; managing CRM data and sales forecasts; and resolving commercial and operational customer issues. The position follows a Monday–Friday roster with an 8.5-hour day, including a meal break, and requires sales, account management, commercial awareness, fleet lifecycle knowledge, and mining equipment or maintenance expertise.

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