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Customer Support Manager at Trimble Applanix

Department: Customer Support

Language

Compensation

CA$67,800 – CA$111,900/yr

Setup
Hybrid
Location
Vancouver, British Columbia
Type
Full-time
Level
lead/mgmt
Posted

Description

Trimble is hiring a Support Manager to lead and unify a front-line support team across Canada and New Zealand, implement ITIL-aligned incident and service-request practices, coach team members, monitor SLAs, and drive continuous improvement using ticketing platforms and AI tools. The role is remote in British Columbia, Canada, with 5% travel, and offers an annual salary of 67,800.00–111,900.00 CAD plus bonus eligibility.

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