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Customer Support Operations Specialist at INFINIDAT

Department: Customer Support EngineeringSeniority in posting: entry

Language
Setup
Hybrid
Location
Herzliya, Tel-Aviv District
Level
not_specified
Added to Metaintro

Description

Infinidat is hiring a Customer Support Specialist to manage on-site customer activities, coordinate with technical and global operations teams, provide initial assistance for product-related phone and email inquiries, and maintain internal knowledge bases and workflows. The role is based in Herzliya Pituach, combines working from home and from the office, and requires availability for five shifts per week including nights and weekends. The position is client-oriented, team-focused, and requires strong communication, analytical, problem-solving, and English skills; hardware and software support experience is an advantage.

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