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Customer Support Partner II at Protolabs

Department: Customer Success

Compensation

$44,100 – $58,800/yr

Setup
Hybrid
Location
Maple Plain, Minnesota
Type
Full-time
Level
mid
Posted

Description

Protolabs is hiring a Customer Support Partner II for a hybrid role onsite Tuesday–Thursday in Maple Plain, Minnesota. The position provides complex customer service, escalates and troubleshoots customer requests, manages order status and product information, coordinates with internal departments, and serves as a subject matter expert for specific processes. The role prefers a college degree and 3–5 years of customer service experience in a manufacturing environment, requires familiarity with CRM and ERP software, and offers health, dental, vision, retirement, paid leave, and other benefits.

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