Description
SeeWhy Learning is hiring a full-time, remote Bilingual Customer Service Representative (French/English) to support students from enrollment through program completion. The role handles phone, email, and web-chat inquiries; course registrations, exam scheduling, enrollment, records, and program-related questions; resolves concerns; and collaborates with internal teams. Candidates need at least three years of customer service experience, fluency in French and English, remote-work experience, strong communication and organizational skills, and proficiency with Microsoft Office and customer-support platforms. The schedule is Monday through Thursday from 1:30 PM to 9:30 PM ET and Friday from 9:00 AM to 5:00 PM ET, with health insurance eligibility after three months.
