Description
FloSports is hiring a Customer Support Representative to serve as a front-line resource for customer success, handling inbound calls, phone, email, web, and chat support; triaging and resolving customer and partner issues; logging tickets; escalating bugs; and providing guidance on HockeyTV, FloSports, Leaguestat, API, Statview, and related tools. The role requires previous customer service experience, advanced problem-solving and communication skills, technical knowledge, English proficiency, and the ability to work days, evenings, and weekends. Benefits include health, medical, vision, retirement matching, vacation, and other employee benefits.
