Description
Formlabs is hiring a Customer Support Specialist to serve as the primary customer contact, handling cases through email and phone, providing technical support and diagnosis, educating customers, dispatching replacement parts and software, and gathering feedback on hardware and software. The role requires at least one year of customer service, education, or hardware support experience, a high school degree or equivalent, and strong written and verbal communication skills. Benefits include medical, dental, and vision coverage, equity, retirement matching, parental and sabbatical leave, and other perks.
