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Customer Support Representative at Gameforge AG

Language
Setup
Remote, Hybrid
Location
Karlsruhe, Baden-Württemberg · Baden, Lower Austria · +1
Type
Full-time
Level
mid
Posted

Description

Gameforge is hiring a full-time Customer Support Representative in Karlsruhe for a hybrid role starting immediately. The position supports and monitors MMO game worlds, handles player inquiries and live support, troubleshoots technical issues, monitors suspicious behavior, analyzes user data, documents bug reports, and helps improve internal processes. Candidates need customer-service experience, native-level German, Turkish language skills, analytical ability, and familiarity with online games.

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