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Customer Support Representative at nVent

Setup
On-site
Location
Bengaluru, Karnataka
Type
Full-time
Level
mid
Posted

Description

The role manages the quote-to-cash process for an electrical solutions company, including preparing quotations, processing customer orders, coordinating cash collection, resolving discrepancies and returns, managing backorders and lead-time inquiries, answering customer inquiries, using Salesforce.com, and improving customer-service procedures. It requires a bachelor’s degree, Microsoft Office and Excel proficiency, 3–5 years of order-entry, order-management, and price-quote experience, digital-initiatives experience, ERP and Salesforce knowledge, and fluent communication.

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